Welcome to 1:1 Online Coaching. My goal is to give you the structure, support and accountability to reach sustainable, long-term results. Please review the following so we are both clear on how coaching works.
Payment
- Your subscription begins the day you join, and payment is taken at sign-up.
- Coaching renews automatically each month on the anniversary of your start date, charged to your card on file.
- Programming, check-ins and support continue for as long as your subscription is active.
- If a renewal payment fails, your coaching is paused immediately until payment is completed — the same as any subscription service.
- You can cancel anytime. You keep access until the end of your current paid month and won't be charged again. No long-term commitment.
Consultation calls
- Every new client starts with an initial consultation call, booked using the scheduling link provided.
- Please give at least 24 hours notice to reschedule. Missed calls without notice may be forfeited.
Weekly check-ins
- Weekly check-ins are how I make informed adjustments to your plan — please submit them on your check-in day.
- Answer honestly and thoroughly so I can support you properly. Late check-ins may mean delayed feedback.
WhatsApp support
- Ongoing support is available on WhatsApp throughout your journey — ask questions and reach out when you need to.
- Messages are answered during business hours as soon as reasonably possible. It is not for emergencies.
Training
- Complete the prescribed workouts to the best of your ability and log them consistently in the app.
- Tell me about any injuries, pain, illness or schedule changes. Technique videos may be requested for safety.
Nutrition
- Follow the nutrition guidance as consistently as you can — perfection is not expected, consistency over time is what creates results.
- Share any challenges, lifestyle changes or travel so adjustments can be made.
Travel & busy periods
- Life happens and flexibility is built in. If you have travel, holidays or a busy stretch, tell me in advance and we'll adjust your training and nutrition to keep you on track.
Your responsibility
I provide personalised programming, nutrition guidance, ongoing support and accountability, adjustments when needed, and coaching throughout. You are responsible for completing your workouts, following the nutrition guidance, communicating openly, submitting check-ins, and taking ownership of your habits.
Results
Results depend on consistency, adherence, sleep, stress, recovery and lifestyle. I provide the tools, support and guidance — results follow consistent effort and commitment and cannot be guaranteed.
My commitment
My commitment is to give you the highest level of coaching, support and guidance I can. I am invested in your success. Let's get to work. — Saria Nassif · Unleash your peak performance.
Refunds & cancellation
Subscriptions can be cancelled at any time from your portal — cancellation stops future renewals and your access continues until the end of the period you've paid for. Payments for coaching periods already delivered are non-refundable. If you've purchased and not yet received your program or first call, contact us within 7 days and we'll make it right. Nothing here affects your statutory rights.
Pausing your subscription
Coaching is a month-to-month subscription and does not include pausing. Billing continues for as long as your subscription is active. If you need to stop, you can cancel any time from your account and you keep full access until the end of the period you have already paid for.